Senior IT Specialist, Manufacturing and Laboratory

  • Gaithersburg, Maryland
  • Work experience
  • IT
  • Production, manufacturing
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Senior IT Specialist, Manufacturing and Laboratory

Become Part of the BioNTech Family.

This position is based in Gaithersburg, MD at our newly formed clinical manufacturing site for BioNTech US. Together with the BioNTech US North American Headquarters in Cambridge, MA, both the Gaithersburg and Cambridge sites are an important part of our global effort to pioneer the development of next-generation immuno-oncology therapies that expects to experience significant growth in the near future. BioNTech US is a subsidiary of BioNTech SE with a strong foundation in Europe and a focus on the development of novel neoantigen-targeted T cell therapies, complementing BioNTech’s highly innovative scientific approach and diversified pipeline of transformative cancer medicines. As a key research and clinical development hub, BioNTech US will enable BioNTech’s growing presence in the US.


Here, you’ll achieve greatness.

Supporting BioNTech’s R&D team in the US by:
  • Perform system administration of laboratory software and systems, user account management, licensing management and renewal, and technical support.
  • Partner with instrument vendors on system requirements, setup, and configuration for new systems as well troubleshooting, upgrades, data migration, and decommissioning.
  • Actively respond to incidents and requests for all laboratory software and systems.
  • Use the IT helpdesk system to track helpdesk calls and/or escalate issues when necessary.
  • Document relevant information to keep laboratory systems in a maintainable and recoverable state (e.g. creating process documentation and/or systems architecture drawings and software configurations as appropriate).
  • Work with IT Operations and Network team to connect Mfg/laboratory instruments and other equipment to the laboratory network.
  • Work with IT End User Services in troubleshooting Mfg/laboratory hardware and software-related issues.
  • Act as an escalation point for the ServiceDesk team. 
  • Provide backup support for non-lab helpdesk tickets that require hands-on support if other on-site IT resources are assisting others.

What you have to offer.

  • 3+ years' experience in an IT support role with expertise in hardware, software, firmware, and infrastructure.
  • Experience working with multiple vendors and service providers.
  • Experience with ITIL/ServiceNow.
  • Experience supporting/troubleshooting systems as required with experience working in a GxP/GMP environment preferred.
  • Excellent communication, customer relations, and problem-solving skills a must.
  • Ability to work autonomously on various problems and be willing and able to take on new responsibilities as needed.
  • Ability to execute and follow-through to completion and documentation.
  • Ability to work effectively in a collaborative team environment where results are achieved through influence and the incorporation of multiple points of view.
  • Independently motivated, detail oriented and good problem-solving ability.

Benefits for you.

BioNTech US is committed to the well being of our team members and offers a variety of benefits supporting our diverse employee base. Salaried/Position-Targeted Hourly Employees working 30+ hours per week are eligible for our comprehensive benefits package. Benefits include but are not limited to:
  • Medical, Dental and Vision Insurance
  • Life, AD&D, STD and LTD Insurance
  • HRA & FSA Spending Accounts
  • Health & Wellness, including free onsite gym access
  • Adoption & Surrogacy Assistance
  • Vacation and Unlimited Sick Time
  • Holidays and Floating Holidays, including discretionary winter shutdown
  • 401(K) Plan with Significant Company Match
  • Tuition Reimbursement and Professional Development
  • Commuting Assistance and free onsite parking
  • Discounted Home and Auto Insurance
  • Pet Insurance
Plus more benefits that will be shared upon hire!

Have we kindled your pioneering spirit?

Then apply now for our location Gaithersburg (Maryland) and simply send us your application documents using our online form.

For those who require assistance due to disability, or have questions prior to applying, please email

*BioNTech does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. Most important – it’s a match!